Privacy Policy - Henika Living

  • Effective Date: 10th May 2026

Welcome to Henika Group (https://www.henikagroup.com) operated by Henika Global Exports LLP under the brand name “Henika Living”.

This Privacy Policy explains how Henika Global Exports LLP collects, uses, processes, stores, and protects information obtained through the Website and related business interactions.

By accessing or using this Website, you consent to the practices described in this Privacy Policy.

1. Introduction

Henika Global Exports LLP respects your privacy and is committed to protecting personal and business information shared with us.

This Privacy Policy applies to:

  •  Website visitors,
  • customers,
  • distributors,
  •  sourcing partners,
  •  importers,
  •  business associates,
  •  and individuals interacting with our Website, catalogues, communications, or export services.
2. Information We Collect

We may collect the following categories of information:

 Personal Information Including but not limited to:

  • name,
  • email address,
  • phone number,
  • billing or shipping address,
  • company details,
  • country/location,
  • and communication details.

Business Information

For export, sourcing, wholesale, or commercial inquiries, we may collect:

  •  trade requirements,
  •  shipment preferences,
  • product interests,
  • sourcing details,
  • transaction-related information,
  • and commercial communication records.

 Technical Information

When you visit our Website, certain information may automatically be collected, including:

  •  IP address,
  • browser type,
  •  operating system,
  • device information,
  • pages visited,
  • referral sources,
  • and browsing behavior.
3. How We Use Information

Information collected may be used for:

  •  responding to inquiries, customer communication,
  •  order processing,
  •  export coordination,
  •  shipment management,
  •  logistics handling,
  • business analysis,
  • improving Website functionality,
  •  marketing communication,
  •  fraud prevention,
  •  trade compliance,
  • export documentation,
  •  and legal or regulatory obligations
 4. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to:

  •  improve browsing experience,
  •  analyze Website traffic,
  •  remember user preferences,
  •  and enhance Website functionality.

Users may disable cookies through browser settings; however, certain Website features may not function properly.

5. Information Sharing

Henika Global Exports LLP does not sell personal information to third parties.

However, information may be shared with:

  •  logistics partners,
  •  freight forwarders,
  •  shipping lines,
  •  courier companies,
  •  customs brokers,
  •  inspection agencies,
  • payment service providers,
  •  warehousing partners,
  •  insurance providers,
  •  regulatory authorities,
  • IT service providers,
  •  or legal authorities,

where reasonably required for operational, commercial, export, shipping, compliance, or legal purposes.

6. International Business Communication

As an export-oriented business, Henika Global Exports LLP may communicate with:

  •  international buyers,
  •  sourcing agents,
  •  distributors,
  • freight partners,
  •  customs agencies,
  •  inspection agencies,
  •  and logistics providers

for business coordination and international trade purposes.

Such communication may involve the exchange of:

  • shipment details,
  • commercial invoices,
  • packing information,
  • export documentation,
  • and product specifications.
 7. Export Documentation & Regulatory Compliance

Certain personal or business information may be collected, processed, or shared for:

  • customs clearance,
  • export compliance,
  • trade documentation,
  •  freight forwarding,
  • banking formalities,
  •  inspection procedures,
  • and governmental or regulatory requirements related to international trade.

By engaging in export transactions with Henika Global Exports LLP, users consent to such processing where reasonably required.

8. Cross-Border Data Processing

As part of international trade operations, information may be processed, transmitted, or stored across multiple jurisdictions depending on:

  •  customer location,
  •  shipping routes,
  •  banking channels,
  •  freight operations,
  • or international business coordination requirements.

Reasonable efforts shall be made to ensure commercially appropriate handling of such information.

9. Trade Compliance & Fraud Prevention

Henika Global Exports LLP reserves the right to verify customer, distributor, importer, or transaction-related information for:

  •  trade compliance,
  • fraud prevention,
  • sanctions screening,
  •  anti-money laundering measures,
  •  and export risk assessment purposes, where applicable.
 10. Confidential Export Information

Pricing structures, sourcing details, buyer information, shipment schedules, product developments, export discussions, catalogues, and commercial communications exchanged with Henika Global Exports LLP may be treated as confidential commercial information and should not be disclosed or reproduced without authorization.

11. Data Security

Henika Global Exports LLP takes commercially reasonable measures to safeguard personal and business information against:

  • unauthorized access,
  • misuse,
  • disclosure,
  •  alteration,
  • or destruction.

However, no electronic transmission or storage system can be guaranteed as completely secure.

 12. Third-Party Links

This Website may contain links to third-party websites or external platforms.

  • Henika Global Exports LLP shall not be responsible for:
  • external privacy practices,
  •  third-party content,
  • or activities conducted on external websites.

We encourage users to review the privacy policies of these platforms.

13. Marketing Communication

We may occasionally send:

  •  promotional emails,
  • catalogue launches,
  •  export updates,
  •  product announcements,
  • marketing campaigns,
  • or business communication materials.

Users may opt out of such communications at any time by contacting us or using available unsubscribe options.

 14. Data Retention

Information may be retained for as long as reasonably necessary for:

  • business operations,
  •  legal compliance,
  • export documentation,
  • accounting purposes,
  • dispute resolution,
  • or enforcement of agreements.
15. User Rights

Subject to applicable laws, users may request:

  • access to personal information,
  • correction of inaccurate information,
  • deletion of certain data,
  • or withdrawal of communication consent.

Such requests may be submitted through the contact details provided below.

 16. Children’s Privacy

This Website is not intended for individuals under 18 years of age.

Henika Global Exports LLP does not knowingly collect personal information from minors.

 17. Force Majeure & Technology Limitations

Henika Global Exports LLP shall not be liable for delays, interruptions, data loss, or technical failures arising directly or indirectly from:

  • cyber-attacks,
  • server outages,
  • natural disasters,
  • war,
  • governmental restrictions,
  • telecommunications failures,
  • power disruptions,
  • pandemics,
  • or events beyond reasonable control.
18. Limitation of Liability

To the maximum extent permitted by applicable law, Henika Global Exports LLP shall not be liable for:

  • indirect losses,
  • consequential damages,
  • business interruption,
  • data breaches caused by third parties,
  • shipment-related communication delays,
  • or commercial losses arising from the use of this Website.
 19. Changes to Privacy Policy

Henika Global Exports LLP reserves the right to revise, modify, or update this Privacy Policy at any time without prior notice.

Users are encouraged to periodically review this page for updates.

 20. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of courts located in Ahmedabad.

21. Contact Information

Henika Living

Operated by Henika Global Exports LLP

Website: www.henikagroup.com

Email: exports@henikagroup.com

Phone: +91 9712444551

Location: Ahmedabad