Terms & Conditions

Terms & Conditions - Henika Living

Effective Date: 10th May 2026

Welcome to [Henika Group](https://www.henikagroup.com)(“Website”), operated by Henika Global Exports LLP, trading under the brand name “Henika Living”.

By accessing, browsing, or using this Website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Website, products, services, catalogues, or engaging in any business transaction with us.

 1. Introduction

"Henika Living” is a premium home textile and lifestyle brand owned and operated by Henika Global Exports LLP and engaged in the sourcing, manufacturing coordination, branding, marketing, and export of products, including but not limited to:

  • bedsheets,
  • bedding sets,
  • duvet covers,
  • cushion covers,
  • curtains,
  • table linens,
  • and related home furnishing products.

These Terms & Conditions govern your use of our Website, products, catalogues, communications, and commercial interactions.

2. Eligibility

By using this Website, you confirm that:

  • you are at least 18 years of age,
  •  you are legally capable of entering into binding agreements,and all information provided by you is accurate and complete.
3. Product Information

We strive to ensure that all product descriptions, specifications, dimensions, pricing, and visuals displayed on the Website are accurate and updated.

However, slight variations in color tones, stitching, embroidery, fabric texture, print alignment, or finishing may occur due to photography lighting, display settings, dyeing processes, or handcrafted detailing. Product availability may vary without prior notice, and specifications may be modified or updated periodically.

All visuals displayed are intended for presentation and illustrative purposes only.

 4. Product Variations

As textile products involve fabric processing, dyeing, stitching, embroidery, and handcrafted detailing, slight variations may naturally occur between samples, catalogues, production batches, and final delivered products.

Such variations are considered standard industry characteristics and shall not be treated as manufacturing defects.

5. Pricing & Payments
  • All pricing is subject to applicable taxes unless otherwise specified.
  • International buyers may be subject to customs duties, import taxes, local levies, or clearance charges applicable within their respective countries.
  • Payments must be completed through approved or mutually agreed payment methods.
  • Henika Global Exports LLP reserves the right to refuse, cancel, or limit any order arising from pricing inaccuracies, unauthorized transactions, or suspected fraudulent activity.
6. Orders & Acceptance

Any order placed with Henika Global Exports LLP shall be treated as an offer to purchase products.

Orders shall be considered accepted only after:

  • confirmation of product availability,
  • successful payment verification,
  • and official dispatch confirmation from our side.

We reserve the right to reject, limit, or cancel any order without prior notice.

7. Shipping & Delivery

Delivery timelines are estimates only and may vary depending on destination, customs clearance, logistics conditions, freight availability, or unforeseen circumstances.Delays caused by shipping lines, courier companies, customs authorities, transport disruptions, strikes, weather conditions, or force majeure events shall not create liability for compensation.

  • Risk of loss and ownership transfers to the buyer upon shipment handover or delivery, as applicable.
  • Export and bulk shipments may additionally be governed through mutually agreed commercial terms or separate agreements.
8. International Trade & Import Compliance

For international transactions:

  • buyers are responsible for complying with import regulations, certifications, customs procedures, duties, taxes, and legal requirements applicable within their countries
  • unless otherwise agreed in writing.

Henika Global Exports LLP shall not be held responsible for customs delays, shipment holds, import restrictions, or additional charges imposed by local authorities or third-party agencies.

 9. Commercial Terms
  • International quotations, pricing structures, shipment modes, payment terms, and delivery schedules may be governed through mutually agreed commercial arrangements.
  • All quotations remain subject to final confirmation by Henika Global Exports LLP.
10. Currency & Exchange Fluctuations

For export transactions:

  • pricing may be quoted in USD, EUR, GBP, AED, or other mutually agreed currencies,
  • and exchange rate fluctuations may affect final invoicing where applicable.

We reserve the right to revise quotations in the event of substantial fluctuations in currency values, freight costs, or raw material prices prior to order confirmation.

 11. Sampling & Bulk Production

For export and bulk orders:

  • production may commence only after sample approval and order confirmation,
  •  delivery schedules may vary depending on customization requirements, raw material availability, and order quantities,
  •  and minor batch variations within commercially acceptable tolerances may occur.

Any custom specifications must be mutually approved in writing prior to production.

12. Quality Inspection & Acceptance

Buyers are encouraged to inspect products immediately upon delivery.

Any concerns regarding:

  •  visible manufacturing defects,
  • quantity discrepancies,
  • or shipment-related issues,

must be communicated in writing within the mutually agreed commercial period after receipt of goods. Claims raised after product usage, washing, resale, processing, or alteration may not be considered.

13. Packaging, Logistics & Transportation

All products are packed using commercially reasonable packaging standards suitable for domestic and international transportation.

Shipment timelines, routing, freight availability, customs clearance, and logistics coordination may vary depending on destination country, carrier schedules, seasonal demand, government regulations, and operational conditions.

While Henika Global Exports LLP endeavors to coordinate shipments professionally and efficiently, we shall not be held liable for:

  •  shipping delays,
  • port congestion,
  •  customs examinations,
  • container shortages,
  • transit interruptions,
  •  freight carrier issues,
  •  handling damage during transportation,
  •  demurrage or detention charges,
  • or delays arising from circumstances beyond reasonable control.

Unless otherwise agreed in writing:

  •  logistics arrangements may be coordinated through third-party freight forwarders, shipping lines, courier companies, or logistics partners,
  • and associated transit risks shall transfer in accordance with mutually agreed commercial shipping terms.
  • Outer packaging may show minor handling marks or transit wear during transportation and shall not be considered product defects.

 14. Product Usage & Care

Customers and buyers are advised to follow recommended care instructions relating to:

  •  washing,
  • ironing,
  • storage,
  •  and fabric handling.

Improper use, mishandling, or failure to follow care instructions may affect product quality, appearance, or longevity.

15. Sustainability & Ethical Sourcing

Henika Global Exports LLP strives to work with manufacturing partners aligned with responsible sourcing, quality standards, and ethical production practices.

References to certifications, sustainability initiatives, or compliance standards may reflect applicable supplier or manufacturing capabilities where relevant.

16. Intellectual Property

All Website content including:

  •  logos,
  •  catalogues,
  •  branding materials,
  •  product designs,
  • graphics,
  • photographs,
  • videos,
  •  text,
  • layouts,
  • and digital assets,

remain the exclusive intellectual property of Henika Global Exports LLP.

No content may be copied, reproduced, republished, distributed, modified, or commercially used without prior written authorization.

Unauthorized use may result in legal action.

17. Brand Protection

Distributors, importers, resellers, sourcing agents, or third parties may not:

  • duplicate or replicate our catalogues,
  • reproduce proprietary designs,
  • misuse branding materials,
  • or commercially use Henika Living branding assets without written authorization.
 18. Confidentiality

Any business discussions, quotations, pricing structures, sourcing information, product developments, or commercial communications exchanged with Henika Global Exports LLP shall be treated as confidential and may not be disclosed to third parties without prior written consent.

19. Distributor & Reseller Responsibility

Authorized distributors, sourcing partners, importers, and resellers shall remain solely responsible for:

  • local market compliance,
  •  customer servicing,
  •  product marketing,
  •  resale practices,
  •  and after-sales obligations within their territories.

Henika Global Exports LLP shall not be responsible for representations or commitments made by third parties without written approval.

20. Non-Exclusivity

Unless specifically agreed through a separate written agreement, any commercial relationship, inquiry, distribution discussion, or order engagement with Henika Global Exports LLP shall be considered non-exclusive.

 21. User Conduct

Users agree not to:

  •  misuse the Website,
  •  interfere with Website functionality,
  • attempt unauthorized access,
  • upload unlawful or harmful material,
  •  or use Website content for illegal or competitive purposes.
 22. Third-Party Links

This Website may contain links to third-party websites or external platforms.

Henika Global Exports LLP shall not be responsible for:

  •  third-party content,
  •  privacy practices,
  •  external product claims,
  •  or transactions conducted outside our Website.
 23. Business Communication Disclaimer

Information shared through:

  •  emails,
  •  WhatsApp,
  •  catalogues,
  •  presentations,
  •  social media platforms,
  • virtual meetings,
  •  or verbal discussions,

shall be considered indicative and non-binding unless formally confirmed through official quotations, agreements, invoices, or purchase orders issued by Henika Global Exports LLP.

24. Export Documentation

Export-related documentation including:

  •  invoices,
  •  packing lists,
  •  declarations,
  •  certificates,
  •  and shipping documents,

shall be prepared based on mutually agreed commercial terms.

Buyers are responsible for verifying destination-country documentation requirements before shipment dispatch.

25. Website & Catalogue Accuracy

While every effort is made to maintain updated and accurate Website content, catalogues, and digital presentations:

  •  product assortments,
  •  dimensions,
  •  packaging,
  •  finishes,
  •  and specifications

may evolve over time as part of product development and market adaptation.

Henika Global Exports LLP reserves the right to modify or update such information without prior notice.

26. Limitation of Liability

To the maximum extent permitted under applicable law, Henika Global Exports LLP shall not be liable for:

  • indirect or consequential losses,
  •  business interruption,
  • delayed market launches,
  •  resale losses,
  •  loss of profits,
  • shipment delays,
  • data loss,
  •  or damages arising from misuse of products.

Maximum liability, if any, shall remain limited to the value of the respective order.

27. Privacy

Our Privacy Policy also governs use of this Website.

By accessing or using this Website, you consent to the collection and use of information in accordance with our Privacy Policy.

28. Force Majeure

Henika Global Exports LLP shall not be held liable for any delay, interruption, or failure in performance arising directly or indirectly from events beyond reasonable control, including but not limited to:

  •  war,
  •  acts of terrorism,
  • political unrest,
  •  riots,
  • government restrictions,
  •  trade embargoes,
  • natural disasters,
  •  floods,
  •  earthquakes,
  •  cyclones,
  •  pandemics,
  • epidemics,
  • fire incidents,
  • labor strikes,
  •  transportation disruptions,
  • port congestion,
  •  container shortages,
  •  power failures,
  • supply chain interruptions,
  •  customs delays,
  • or other unforeseen circumstances affecting production, logistics, or delivery timelines.

In such situations, shipment schedules, production commitments, and delivery timelines may be reasonably extended without creating liability or compensation obligations for Henika Global Exports LLP.

 29. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to the Website, products, or services shall be subject to the exclusive jurisdiction of courts located in Ahmedabad.

30. Changes to Terms
  • Henika Global Exports LLP reserves the right to revise, modify, or
  • update these Terms & Conditions at any time without prior notice.
  • Users are encouraged to periodically review this page for updates.
 31. Contact Information

Henika Living

Operated by Henika Global Exports LLP

Website: www.henikagroup.com

Email: exports@henikagroup.com

Phone: +91 9712444551

Location: Ahmedabad